ComForCare Home Care (North San Diego) is seeking a dependable, organized, and responsive Scheduler to help coordinate caregivers and nurses schedules and support consistent, high-quality care for our clients. This role is central to daily operations and is ideal for someone who enjoys problem-solving, working in a fast-paced environment, and helping keep both caregivers and clients supported.
The Scheduler is responsible for matching caregiver availability with client needs, managing schedule changes, and helping ensure continuity of care. The ideal candidate is calm under pressure, detail-oriented, and able to communicate professionally with caregivers, clients, and office staff. Bilingual Spanish is required for this position to support our caregiver and client community.
Responsibilities
- Create and manage caregiver schedules based on client needs, caregiver availability, and continuity of care
- Respond quickly and professionally to call-outs, schedule changes, and urgent coverage needs
- Fill open shifts in a timely manner while balancing client needs and caregiver preferences when possible
- Communicate schedule confirmations, updates, and changes clearly with caregivers and clients
- Track caregiver hours, availability, and overtime in accordance with company policies
- Maintain accurate scheduling records and related documentation
- Work closely with HR and operations to anticipate staffing needs and support overall office coordination
- Provide excellent customer service and professional communication to clients, families, and caregivers
- Help support smooth day-to-day operations in a fast-moving home care environment
Qualifications
- High school diploma required
- Associate’s or Bachelor’s degree preferred
- Previous scheduling, staffing coordination, home care, healthcare, or office support experience preferred
- Experience working in a fast-paced environment with multiple competing priorities preferred
Skills & Competencies
- Strong organizational skills and attention to detail
- Ability to multitask, problem-solve, and make sound decisions under pressure
- Clear, professional verbal and written communication skills
- Strong sense of urgency and follow-through
- Comfortable using scheduling systems and Microsoft Office, including Word, Excel, and Outlook
- Dependable, professional, and responsive
- Ability to build positive working relationships with caregivers, clients, and team members
Other Requirements
- Must live near North San Diego or the surrounding area
- Valid driver’s license and reliable transportation
- Spanish bilingual required
Why Join Us?
At ComForCare Home Care, you’ll be part of a supportive team focused on delivering dependable care and strong service to clients and caregivers. This role offers the opportunity to make a direct impact every day by helping ensure our clients receive the coverage and continuity of care they need.
Live your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.