Core Values
ComForCare has five core values that drive everything we do.
Business Development Specialist
Full Time • St. Louis
Qualifications:
1. Compliance with ComForCare St Louis bonding criteria.
2. Eighteen years of age or older, with U.S. citizenship and/or equivalent employment eligibility authorization.
3. Superior ability to effectively communicate and interact with customers, clients, co-workers, and all supervisors.
4. High school diploma. Associates or Bachelor's degree strongly recommended.
5. At least 3 years experience in sales and marketing capacities- with experience relevant to account acquisition and development in the health care field.
Routine Duties:
1. Ultimate goal of position is controlled and sustained company growth while maintaining and assuring high standards of service. This includes responding to customer requests in an efficient and professional manner, while reporting customer/employee comments and concerns to relevant supervisory staff.
2. Marketing efforts will be focused primarily on travel in the franchise territory, initial training time by the Owner will be required.
3. Goals and objectives will be planned and discussed prior to significant efforts being expended. ComForCare St Louis management will provide input as to how and where to most efficiently allocate sales efforts. This position will provide significant autonomy within the broad constraints of predetermined goals and objectives. Frequent planning and debriefing meetings will be required to interpret and communicate progress, including regular staff meetings to update all administrative personnel.
4. Accurate and timely logs will be utilized to help correlate efforts with results and to meet IRS expense reporting purposes.
5. Efforts will emphasize growth of established and establishing meaningful and productive referral sources that can provide ComForCare St Louis ongoing and consistent clients. Major referral groups will be prioritized for contact based on highest probability of success and compatibility with services provided by ComForCare St Louis.
6. The Business Development Specialist will assist with special project coordination at the discretion of the Owner, such as expansion of existing programs. ComForCare St Louis encourages involvement in growth opportunities for all administrative staff in order to prepare staff for promotional opportunities.
7. Other assignments as needed.
KEY PERFORMANCE INDICATORS (KPIS):
1. All contacts and referral sources will be maintained in HM5 or other, approved CRM tool within 24 hours of establishing contact with accurate A, B, C or other priority.
2. All phone calls received will be returned within no more than 4 work day hours. Exceptions will be identified so others can help build and solidify referral source relationships
3. All email received will be dispositioned within 1 work day.
4. All referrals and intakes will be contacted in less than 2 hours to determine priority and immediately handed to Owner if BDS cannot accommodate scheduling.
5. Any in-service events planned by Owner will include BDS to establish and solidify strong referral source relationships.
6. BDS will schedule a minimum of 1 In-Service event at Priority A or B referral source per month.
7. BDS will deliver a minimum of 2 new clients every 2 billing periods, with stretch targets TBD, within 3 months of starting.
8. BDS will deliver a strong client care narrative within 2 hours of intake for RN and scheduler to determine appropriate staffing.
Live your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.
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CARE LIKE A FAMILY
SERVE PASSIONATELY
DIGNITY MATTERS
BE PRESENT AND ENGAGED
HAVE FUN