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Assistant Care Coordinator Severna Park

Assistant Care Coordinator

Part Time • Severna Park
Responsive recruiter
Benefits:
  • Competitive salary
  • Employee discounts
  • Wellness resources
Job Summary

The Care Coordinator Assistant supports the daily operations of a home health agency by assisting with client care coordination, caregiver scheduling, and communication. This role serves as a key link between clients, caregivers, and office staff to ensure high-quality, consistent, and compassionate care delivery.

Key Responsibilities

Client Support

  • Assist with onboarding new clients, including intake, documentation, and service setup
  • Maintain up-to-date service notes
  • Communicate with care coordinator
  • Ensure client needs and preferences are communicated clearly to caregivers
Caregiver Coordination

  • Schedule caregivers for shifts based on client needs, availability, and skill level
  • Confirm and monitor caregiver attendance and punctuality
  • Assist in managing call-outs, shift changes, and last-minute coverage
  • Communicate assignments, updates, and expectations to caregivers
Administrative Duties

  • Answer phones, emails, and inquiries from clients and staff
  • Assist with maintaining compliance documentation (HIPAA and agency policies)
  • Prepare daily/weekly schedules and reports for the Care Coordinator
  • Support timekeeping, visit verification, and basic payroll-related tasks
  • File and organize documentation accurately and efficiently
Operations Support

  • Help ensure all services are delivered according to care plans and agency standards
  • Report client or caregiver concerns to the Care Coordinator promptly
  • Assist with quality assurance checks and follow-ups
Qualifications

  • High school diploma or equivalent (required)
  • Experience with scheduling
  • Strong communication skills (both verbal and written)
  • Excellent organizational and multitasking abilities
  • Ability to work in a fast-paced, team-oriented environment
  • Proficient in Microsoft Office and scheduling software
  • Knowledge of HIPAA and confidentiality practices
  • Reliable, professional, and compassionate demeanor
  • Must Drive
Core Competencies

  • Customer service and relationship management
  • Problem-solving and conflict resolution
  • Time management and attention to detail
  • Ability to remain calm under pressure
Work Environment

  • Office-based role within a home health agency
  • Frequent communication with clients, families, and caregivers
  • May require occasional after-hours support for urgent scheduling needs
Schedule

  • Part-Time
Compensation: $19.00 per hour




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Equal Opportunity Employer: Disability/Veteran.

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Core Values

ComForCare has five core values that drive everything we do.

CARE LIKE A FAMILY
SERVE PASSIONATELY
DIGNITY MATTERS
BE PRESENT AND ENGAGED
HAVE FUN
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